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Sales Questions & Answers:Self contained sales training module. |
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If your sales team is not performing as well as it could, the chances are that they are not asking powerful enough sales questions during customer meetings. The characteristic of a good salesperson is that he or she asks open and closed questions at the right time during the sales process. A good salesperson should build a solid "needs platform" based on the questions they have asked and then process relevant and compelling solutions to the problems they have identified.
Many people regard questioning as the most important part of the sales process, and in this self contained training module, we will give you the material to deliver a powerful internal sales training workshop or seminar on what many people regard as the most important part of the sales process.
Whether your team doesn't understand this essential skill; or whether you just need to brush up on your own skills, this is a straightforward module that is ready to go. >
Sales Questions and Answers TM is perfectly suited for running your own high value training session. This comprehensive lesson plan includes everything you need to get going. The material includes examples of open and closed questions (taken straight from our sales training bible), is comprehensive, includes excellent participant notes and even includes an exercise with answers to test that the lessons have been learned.
A further advantage of this module is that it allows an experinced sales manager or trainer to bring in relevant examples and experiences.
Included in this 12 page kit you will find:
- An introduction to the principles of consultative selling
- A sales questioning framework which will guide you through the sales call and lead you towards obtaining customer commitment
- An introduction to the three main type of questions;
- Open Questions
- Leading Questions
- Closed Questions
- Example of how to use each type of question in various sales situations
- An overview of the hypothetical quetions
- The use of the direct question
- When and how to use probing questions
- A course summary and exercise complete with answers
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