Communications Skills

Public Speaking Skills is designed for all of us who lack the confidence or skills to speak in public. Public speaking is increasingly seen as a necessary skill for career advancement into management positions, yet can be intimidating to those with limited experience. This course will course will help you give effective presentations to your audience, giving essential advice on both content and delivery.

Topics:

1. Preparing for a Presentation
2. Developing an Effective Message
3. Improving Delivery Skills
4. Using PowerPoint and Other Visuals

Professional Sales Training is a 15 part video training course which will teach you how the key skills to comminicate effectively.

The course comes complete with a downloadable transcript and slides together with online tests and a certificate of completion. It is fully backed by our money-back-guarantee.

Topics:

1. Curing Common Meeting Ailments
2. Effective Business Writing
3. High Performance Communication
4. Keeping Meeting Participants Awake
5. The People Styles Model
6. People Styles at Work
7. Resolving Conflict
8. Telephone Etiquette
9. The Influence Edge and E-Mail
10. Understanding Negotiation
11. Working Wounded: Effective Business Presentations
12. Working Wounded: Giving an Apology at Work
13. Working Wounded: Leading a Successful Meeting
14. Working Wounded: Making Group Decisions
15. Working Wounded: Working Through Conflict

Effective Writing Skills teaches the writing skills required to effectively communicate in a business setting. This is a 7 modules course that teaches how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.

Topics:

1. The Planning Worksheet
2. Writing Skills
3. Patterns of Development
4. Letters
5. Memos, E-Mail and Other Communications
6. Reports
7. Documentation