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Effective Written Communications

This series teaches the writing skills learners will need to effectively communicate in a business setting.  They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.

This course is sold as a package comprising 7 modules.  When purchasing this package you have access to all the modules for one year, and it is backed by our money-back-guarantee.

    11 Hours
     7 Modules
    Online Interactive course

1. The Planning Worksheet 1 hour

After taking this course, the learner will be able to use a Planning Worksheet to analyse the needs and restrictions of a writing task.

After completing this course, students will be able to:
  • Describe the benefits of using a planning worksheet
  • Determine the basic prerequisites of your business communication
  • Identify the audience of your business communication
  • Decide the format, style, order, and attachments of your business communication

    • Topics:

    • Initial Analysis
    • Audience Analysis
    • Presentation Analysis

      Effective Written Communication (All 7 modules): £45

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    2. Writing Skills 2 hours

    This course will help you improve your business writing skills by choosing appropriate words, building effective sentences, and identifying and correcting common sentence faults.

    After completing this course, students will be able to:
    • Identify the five qualities of effective words
    • Identify the rules of correct word usage
    • Identify the guidelines for nondiscriminatory language
    • Build effective sentences
    • Recognise and correct common sentence faults
    • Design paragraphs successfully

    Topics:

    • Five qualities of effective words
    • Rules of correct word usage
    • Guidelines for nondiscriminatory language
    • Building effective sentences
    • Common sentence faults
    • Paragraph design

      Effective Written Communication (All 7 modules): £45

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    3. Patterns of Development  1 hour

    After taking this course, you will be able to organise business writing into specific patterns, depending on the type of information you want to communicate.

    After completing this course, students will be able to:
    • Define each informative prose pattern
    • List business applications for each pattern
    • Provide examples of each informative prose pattern

    Topics:

    • Narration
    • Causal analysis
    • Persuasion
    • Description and definition
    • Comparison/Contrast
    • Classification
    • Process analysis

      Effective Written Communication (All 7 modules): £45

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    4. Letters 2 hours

    The course discusses standard letter parts and letter formats. This course talks about planning a correspondence, and the words, sentences, and paragraphs used when creating an effective letter. It also discusses the block and modified letter formats and how they differ. Finally, this course presents how to write letters that convey neutral or positive news, as well as how to write negative news letters with tact and courtesy.

    After completing this course, students will be able to:
    • List the acceptable letter-writing formats
    • Discuss three categories of letters
    • Determine which style of writing is best for a particular situation
    • Write neutral, positive, negative, and persuasive letters

    Topics:

    • Parts of a letter
    • Letter formats
    • Neutral and positive news
    • Negative news
    • Persuasive letters
    • Sales letters

      Effective Written Communication (All 7 modules): £45

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    5. Memos, E-Mail and Other Communications  1 hours

    This course discusses memos, proposals, press releases, e-mails, and faxes.

    After completing this course, students will be able to:
    • Discuss memos
    • Explain proposals
    • Create a press release
    • Describe e-mail and faxes

    Topics:

    • Memos
    • Proposals
    • Press releases
    • E-mail and fax

      Effective Written Communication (All 7 modules): £45

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    6. Reports 1 hour

    After taking this course, you will be familiar with the general characteristics and acceptable formats of formal, informational, analytical, and persuasive reports.

    After completing this course, students will be able to:
    • Describe the general characteristics of formal reports
    • Describe acceptable formats of reports
    • Explain how formal, informational, analytical, and persuasive reports should be organised

    Topics:

    • Characteristics of reports
    • Formal reports
    • Informational reports
    • Analytical reports
    • Persuasive reports

      Effective Written Communication (All 7 modules): £45

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    7. Documentation 3 hours

    In this course, you will learn how to write clear, concise documentation. You will be able to effectively plan your documentation project and decide what information to include. This course also discusses the proper parts of a document, the editing process, and the preparation of your document for production and distribution.

    After completing this course, students will be able to:
    • Understand the importance of planning your projects
    • Select information relevant to your audience
    • Identify and set up the standard sections of a document
    • List the four rules of producing effective documentation
    • Use charts, graphs, and tables to illustrate steps in the procedures you are documenting
    • Choose the best formatting characteristics for your documentation project

    Topics:

    • Your subordinate
    • Your co-worker
    • Your boss

      Effective Presentations (All 7 modules): £45

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